Door App Troubleshooting

My DOOR App is stuck loading or crashes when I open it

I revoked my guest's access, but they can still unlock the door

My Latch Keycard isn't unlocking the door — what do I check?

My daily doorcode isn't unlocking the door — what do I check?

I'm not receiving emails from DOOR — what do I do?

The DOOR App won't unlock my door or I'm getting a Bluetooth error

I don't see my doors in the DOOR App — what do I do?

How do I reset my DOOR password or fix login issues?

I changed my email address. How do I update it for DOOR?

SSO Login Issues

How do I delete or reset a doorcode?

I'm getting an 'Out of Schedule' error in the DOOR App