How do I view my doorcodes?

Your doorcodes are stored in the DOOR App and available any time.

About this feature

Every door you have access to has a unique doorcode assigned specifically to you. No two residents at the same property share a code for the same door. Because your doorcode identifies you at the door (access history is tracked per code), treat it like a PIN: do not share it. To give someone temporary access, invite them as a guest instead — see [How do I invite a guest?]

Steps

  1. Open the DOOR App.
  2. Go to Access.
  3. Tap the Doorcodes icon. All of your current doorcodes appear — one per door you have access to.

To view a specific door's code without opening the full list:

  1. Go to Access and tap the door name.
  2. The doorcode appears in the door detail view.

About residence vs. communal doorcodes

Your doorcode list includes two types:

  • Residence doorcodes are for your unit door. DOOR generates these when you are added to the door. You can reset yours at any time from the door detail view.
  • Communal doorcodes are for shared entrances — lobby, gym, parking. Each resident gets a unique code. You cannot change a communal code on your own; contact your property team.

Related articles

Was this article helpful?
Powered by Zendesk