How do I use the iOS Access widget?

The DOOR App offers two iOS widgets that put your doors one tap away: an Access widget for the home screen and a Lock Screen widget. The Access widget can initiate an unlock directly; the Lock Screen widget opens the app so Hold Near to Unlock can take over.

This article covers what each widget does and how to add it. Android users have a separate widget — see How do I set up the DOOR widget on Android?.

About this feature

  • The Access widget lives on your home screen and shows your selected doors. Tapping a door opens the DOOR App and starts an unlock for that specific door.
  • The Lock Screen widget sits on your iOS lock screen (iOS 16 and later). Tapping it opens the DOOR App after you authenticate to your phone with Face ID, Touch ID, or your phone passcode. The widget itself doesn't initiate an unlock — once the app opens, Hold Near to Unlock works as usual.
  • Each Access widget size holds a different number of doors:
    • Medium: up to 4 doors.
    • Large: up to 10 doors.

Before you start

  • Install the latest DOOR App from the App Store and sign in.
  • Use iOS 16 or later for the Lock Screen widget. The home screen Access widget works on earlier iOS versions that support widgets.
  • Have at least one door available in your DOOR App (otherwise the widget has nothing to display).

Steps — Add the Access widget to your home screen

  1. Long-press an empty area of your home screen until the icons start jiggling.
  2. Tap the + in the top-left corner.
  3. Search for DOOR and select it.
  4. Swipe to choose the medium or large size, then tap Add Widget.
  5. Tap Done.
  6. To choose which doors appear, open the DOOR App, go to Access, and tap the Widget icon in the Access tile to configure the doors shown.

For Apple's full instructions on adding widgets, see Apple's widget guide.

Steps — Add the Lock Screen widget (iOS 16+)

  1. Wake your phone but don't unlock it.
  2. Long-press the lock screen and tap Customize.
  3. Tap the lock screen preview, then tap one of the widget slots below the clock.
  4. Search for DOOR and tap the widget.
  5. Tap Done and exit customize mode.

When you tap the widget on your lock screen, your phone authenticates you (Face ID, Touch ID, or passcode), then the DOOR App opens. From there, hold your phone near the lock and Hold Near to Unlock takes over.

For Apple's full instructions on lock screen widgets, see Apple's lock screen guide.

If it didn't work

  • DOOR widget not in the picker: update the DOOR App from the App Store and restart your phone. Widgets only appear after the app version that includes them is installed.
  • Widget shows "Sign in": open the DOOR App, sign in, then return to the home screen — the widget refreshes once the app has an active session.
  • Tapping the widget doesn't unlock: confirm your phone is within ~3 meters of the lock and that Bluetooth is on. The widget hands off to the same Bluetooth unlock the app uses.

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