Reference sheet for the Latch Camera. Use this article to look up dimensions, certifications, supported network protocols, status LED behavior, and what the camera requires from the property network and the Latch Intercom it pairs to.
Model and applicability
Field
Value
Product line
Latch Camera
Form factor
Mini Dome IP Camera
Manufacturer document number
770-00021
Document revision
09/07/2021
Features
Feature
Specification
Required pairing
Latch Intercom on a Building Entrance door in DOOR OS
Video compression
H.264 and MJPEG
Image resolution
1080p
Lens
F2.0, DFOV 114°
IR LEDs
2 built-in, illumination range up to 20 meters
Built-in heater
Yes — turns on automatically below 42°F (6°C)
User authentication
Optional — live video access can be restricted by username and password
Configuration protection
Password-protected configuration; only the Network Camera Administrator can modify
DOOR app uses the camera's MAC address (entered manually in the DOOR app) to associate the camera with an Intercom Door
Firewall configuration (when behind a firewall)
Setting
Required value
TCP outbound
Ports 443, 3478, 5349, 8883 — open
UDP inbound and outbound
Ports 1025–65535 — open
Allowed domains
*.latchaccess.com, *.latch.com, *.amazonaws.com
NAT
Full cone NAT recommended; at minimum, some NAT is required
Enable Fragmented Packet Handling
Checked
Ignore DF Bit
Unchecked
Enable NAT Traversal
Checked
SIP transformations (PBX behind firewall)
Disabled in most deployments — consult VoIP vendor
Power
Feature
Specification
Power source
Power over Ethernet (PoE) — single Ethernet cable for both power and data
Power supply type
UL-listed I.T.E. with PoE output
Power supply rating
48 Vdc, 0.25 A minimum, Tma 50°C, ES1 / SELV / LPS / PS2 compliant
Battery backup
None — loss of network power means loss of video
External power supply support
Not supported — PoE is the only power source. There is no direct AC/DC input and no separate power-supply-unit (PSU) option. Per the install guide: "Connect the camera to a PoE switch only and avoid external power supplies."
Environmental
Feature
Specification
Operating temperature
-4°F to 122°F (-20°C to 50°C)
Storage temperature
-40°F to 158°F (-40°C to 70°C)
Built-in heater activation
Below 42°F (6°C)
Indoor / outdoor
Both — outdoor installs require conduit for Ethernet runs and the waterproof cap kit on the Ethernet connector
Mechanical
Feature
Specification
Dimensions (diameter × height)
4.33" × 3.62" (110 mm × 92 mm)
Mounting
Ceiling or wall — at least 10 feet (3 meters) above the ground per the install guide; resident-facing best practice is 4 meters
Mounting pattern
Three mounting holes at 120° spacing (per the cut sheet)
Bubble retention
Three security screws operated with the included L tool
Reset button
Located on the side of the mounting base, adjacent to the status LED
Included in the box
Camera, L tool, mounting screws, mounting template sheet
Not included
Ethernet cable
Tools required for install
#2 Phillips screwdriver, TR10 Torx security screwdriver, 1"–1.5" drill bit
Status LED reference
The status LED is a single tri-color LED (green / amber / blue) on the side of the mounting base. Sourced from the Mini Dome IP Camera Installation Guide troubleshooting section:
Color
Behavior
Meaning
Green
On (solid)
Powered on
Green
Off
No power
Green
Slow blinking
System is booting up
Green
Fast blinking
System is downloading
Amber
On (solid)
Firmware upgrade failure or heater is on
Amber
Slow blinking
Firmware is updating
Amber
Fast blinking
System has reset to default
Blue
On (solid)
Powered on
Blue
Slow blinking
Data is transmitting / receiving via network
Configuration platform
Task
Path
Activate / pair to Intercom Door
DOOR app → Devices → Doors → select Intercom Door → Pair Camera → enter Camera MAC address → Pair. The door must already have an activated lock device (Latch R) before the camera can be paired.
Verify pairing in DOOR OS
DOOR OS → Access → Doors → open the Building Entrance door → confirm Camera is paired
Take a test image (property manager)
DOOR app → Devices → select the door → Camera → take a test image. Used for orientation / field-of-view verification at install time or after maintenance. Property-manager-only; not available to residents.
Factory reset
Press and hold the reset button on the camera for more than 15 seconds
Cleaning
Remove three retaining screws with the L tool; clean the dome (inside and outside) and the lens with a lint-free cloth and glass cleaner; re-attach the dome
Firmware updates
DOOR-managed — pushed to the camera over the network. Status LED amber slow-blinking indicates a firmware update in progress
What the Latch Camera is not
Not a standalone camera — must be paired to a Latch Intercom on a Building Entrance door.
Not a battery-powered or wireless device — PoE only, wired Ethernet only.
Not configurable via the DOOR app beyond the pairing step — firmware and core configuration is managed by DOOR. Network camera administrator credentials (per the install guide's User Authentication feature) gate any direct device-level configuration.