For security and privacy reasons, it is very simple to cycle the Latch Link QR Code. This action is taken if you believe you either need a new QR code due to vandalism or if you believe there is any misuse of your current QR code. To swap please follow the below instructions:
- Navigate to app.door.com
- Click on the Access tab and select 'Doors'
- Search for the door that is associated with the Latch Link
- Click the door
- Click the Latch Link sub-tab
- Click the actions button
- Select “Change QR Code”
The QR code is now changed. Please use the action menu to print the QR code and relabel the door immediately as the old Latch Link will not function as soon as the QR code is swapped.