Setting up ePMS in Door Web

Step 1 - Prepare your PMS credentials

To begin please follow these instructions to learn more about the required permission. 

Step 2 - Access Door Web and Choose Property for Synchronization

Once your credentials are added, login to Door Web and proceed to the property you wish to integrate with your PMS, in these screenshots, the property name is 123 Building Name. 

Step 3 - Set Up and Select PMS

Navigate to the “Integrations” page. In the “Automate user creation and updates integration” card, click on "Set Up". If PMS was already selected and the PMS credentials are connected, click on “Configure.”

Step 4 - Create new PMS credentials or choose an existing PMS credentials

In the “Enter Credentials” screen, create a new credential or select the credentials you want to use for the integration and click on “Continue”.

Step 5 - Select the PMS properties you would like to sync into Door

After choosing your credentials, in the “Attach Property IDs” screen, select the PMS properties you want to sync into the currently active Door property (in this example, 123 Building Name) and click on “Continue.”

Step 6 - Exclude PMS lease statuses you don’t want to sync to Door

In the “Exclude Lease Statuses” screen, add any lease statuses you don't want to sync into Door and click on “Continue." Any resident with these statuses will not be pulled into Door.

Step 7 - Turn on the integration

In the “User Sync Integration” screen, toggle on and activate the integration, and click on “Done." The sync between the PMS and Door happens automatically every hour. You can also trigger a manual sync on the People page.

Manage Settings