Q: How does the ePMS integrations work?
A: The integration is a one-way data feed that pulls resident information and lease details from Yardi, RealPage, Entrata, and AppFolio hourly to into Door Web. This eliminates double entry for the property manager, accelerates their day-to-day workflows, and ensures any changes to this information in the property management software are synced to Door Web.
Q: What resident data is being synced from PMS?
A: Full name, email, mobile number, lease-start, and lease-end dates, and move-in and move-out dates.
Q: How often does the data from PMS sync to Door?
A: The data feed syncs hourly.
Q: How does the integration setup work?
A: Please refer to the setup instructions on this page.
Q: Are the ePMS User Sync and Automated Access Integrations secure to ensure data privacy and security for personal information?
A: Yes. Data from property management software systems is transferred to an encrypted server. Door is also pursuing SOC II accreditation.
Q: If I delete a contact from PMS, will it delete the contact in Door Web?
A: The contact will not automatically be deleted from Door Web.