Setting up your Latch Link is quick and simple. You’ll need to ensure you set up Units for your property, enable Latch Link for the correct Door, and then assign the Latch Link to your users.
To set up Units, simply:
- Navigate to app.door.com
- Go to Access and select "Units"
- Press 'Add Unit'
- Add Units or import a CSV file of all Units at once
To enable Latch Link for an existing Door:
- Navigate to app.door.com
- Select the Access tab at the top of the screen and select "Doors"
- Search for the Door you wish to pair with Latch Link
- Click 'Edit'
- Enable Latch Link in the Intercom menu
- Press 'Save'
- Select the 'Latch Link' sub-menu on the Door
- Select 'Actions'
- Press 'Print QR Code Stickers'
To enable Latch Link for new Doors:
- Create a Door
- Choose Latch Link in the Intercom menu.
- Press 'Save'
- Select the 'Latch Link' sub-menu on the Door
- Select 'Actions'
- Press 'Print QR Code Stickers'
To assign Latch Link to your users:
- Navigate to app.door.com
- Select the 'People' tab at the top of the screen and navigate to a user
- Select 'Edit'
- Assign the right Unit to their account
- Ensure they have an assigned phone number